0 of 9 Questions completed
You have already completed the test before. Hence you can not start it again.
Test is loading…
You must sign in or sign up to start the test.
You must first complete the following:
0 of 9 Questions answered correctly
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
Uh oh, it looks like you didn’t get the required 80% passing score. Please take a few minutes to review the material and try again. Remember, you only have two attempts at this exam before you have to retake the course.
Congratulations! You have passed the course and will receive a certificate of completion!
Anger is an emotion characterized by antagonism toward someone or something you feel has deliberately done you wrong.
Angry employees are found on every rung of the corporate ladder, from minimum-wage workers to top-level executives.
The most helpful thing to remember is that anger is a secondary emotion; a primary emotion is what is felt immediately before we get angry.
Excessive and uncontrollable anger does not cause rifts in important relationships, challenges in the workplace, and legal and financial problems.
For employees who are always simmering, anger management training may help them control their feelings and keep them from boiling over into destructive behavior.
If you are a person who is always angry, it will badly reflect on your image as a person.
There can be a fine line between someone being angry and showing strong emotions; someone crossing the line and potentially causing harm to another person.
Self-control is all about thinking before you act.
Some conflicts start because people misunderstand each other. Talking things out and explaining might take care of it.