Effective Date: 1/1/2025
At Advanced Safety Training we are committed to providing high-quality online courses to enhance your knowledge and skills. To ensure a fair and transparent process, we have outlined our return and refund policy below.
1. Eligibility for Refunds
Refund requests must meet the following conditions to be considered:
- The request is made within 7 days of purchase.
- The course has not been completed (e.g., less than 20% of the course content has been accessed).
- The course was purchased directly from Advanced Safety LLC via our official website.
2. Non-Refundable Items
The following situations do not qualify for a refund:
- Courses purchased during promotional events or with discount codes.
- Failure to complete a course within the access period.
- Dissatisfaction due to technical issues not related to our platform (e.g., user’s internet or device problems).
3. How to Request a Refund
To request a refund, please:
- Email us at info@advancedsafetytraining.com with your order number, course name, and reason for the refund request.
- Allow us up to 5 business days to review your request.
4. Approved Refunds
If your refund is approved:
- The amount will be credited back to your original payment method within 10 business days.
- A confirmation email will be sent once the refund has been processed.
5. Course Access During Refund Review
While your refund request is under review, access to the course may be temporarily restricted.
6. Contact Us
For questions or concerns about our refund policy, please contact us:
Advanced Safety LLC
5124 Polk Street
Houston, TX 77023
Email: info@advancedsafetytraining.com
Thank you for choosing Advanced Safety LLC for your professional development needs.
